Coventry University
Coventry University Enterprises Ltd
LIW Resources

LIW Resources
Webmail (OWA)
CUE Helpdesk
Password Reset


Root Certificate
Root Certificate v2

External Resources

Staff Portal
CU DesktopAnywhere
(CU Remote Desktop)



Technical support for LIW is available through the Systems and Networking department based at the Enterprise Centre. The Systems & Networking team can be contacted through the helpdesk.

Online Helpdesk

The Systems & Networking team use an online helpdesk system to facilitate fast and effective troubleshooting of issues that arrise. From within a remote desktop session simply open the web browser and type 'helpdesk'.

Helpdesk Location and Contacts

Staff can contact the Helpdesk in person, by email or by phone.

In Person
The Helpdesk is based in the Enterprise Centre building, room IC201.

Ticket-based Helpdesk
We now offer two methods of submitting a ticket; either via email, or website. Email us at 'CUE Helpdesk', or browse to the Support Website (note: this only works from on-site or via a CUE Terminal Server session)

By Phone
You can contact the Helpdesk on +442476158888 (internal extension 8888)

Opening Hours

The helpdesk is open between 08:30 and 17:00 from Monday to Friday.

Support Tools

ISLOnline Client

ISL Light

(32-bit Installer)
Printer Redirection

Remote Desktop Clients (RDC)

Mac OSX Store
iOS (iPad/iPhone)

How to get in Touch with CUE


© Copyright Coventry University Enterprises Ltd. All rights reserved